The Theatre: what is on, and how a show night works

Illustration generated for this guide — not a photograph of the hotel.

Shows listed by the operator

These Theatre dates appeared on the operator's event listing when we read it on 29 October 2026. Dates and line-ups can change; check before you book travel.

1. Sun 1 Nov 2026 — BEAT: Belew, Vai, Levin and Bozzio performing the music of King Crimson
2. Tue 17 Nov 2026 — Slaughter To Prevail: North America 2026 Leg 2
3. Wed 18 Nov 2026 — Trivium: Crown In The Grave World Tour
4. Thu 19 Nov 2026 — Rishab Rikhiram Sharma: Sitar For Mental Health
5. Sat 21 Nov 2026 — Ele Yan: Moment 2026 World Tour
6. Fri 27 Nov 2026 — Underoath: Define The Great Line 20th Anniversary Tour
7. Sun 29 Nov 2026 — Jubin Nautiyal
8. Fri 18 Dec 2026 — KESmas: Kes The Band Live In Concert
9. Thu 4 Feb 2027 — Puppers Presents: Letterkenny Live
10. Tue 2 Mar 2027 — Polyphia: Be Not Afraid World Tour
11. Sat 6 Mar 2027 — Air Supply: A Matter of Time Canada Tour
12. Sat 13 Mar 2027 — Theory Of A Deadman: The Northern Chaos Tour
13. Fri 9 Apr 2027 — RuPaul's Drag Race Werq The World Tour
14. Sat 10 Apr 2027 — Iliza Shlesinger: Free Nights & Weekends Tour

How big it is

The operator's figures do not quite agree with each other. Its meetings section gives a capacity of “1500+ for galas” and “4000+ for live theatre or concerts”; the introduction on the same page calls it a “5,000 person theatre”, as did the 2023 opening release. Destination Toronto's listing also says up to 5,000. We use the 4,000-plus concert figure as the conservative one.

Tickets and ages

Tickets are sold only through Ticketmaster; the operator warns that resale tickets from other platforms may be fraudulent. The box office opens two hours before show time and takes debit, American Express, Mastercard and Visa — no cash. Everyone is welcome at The Theatre, with conditions: under-16s must be with a parent or guardian aged 19 or over, and 16- to 18-year-olds may attend alone if their guardian is on the property and reachable. Children aged 24 months and under can sit on an adult's lap without a ticket. Individual events can carry their own age limits.

Show-night rules

• No re-entry. There is a designated outdoor smoking section.
• Latecomers are admitted until 30 minutes before the scheduled end of the show.
• No bags or backpacks, except a small clutch (5 × 12 × 18 cm) or a clear bag (8 × 35 × 35 cm).
• Professional cameras, recording devices and drones are not permitted.
• The venue is cashless; outside food and hard-shelled water bottles are not allowed, but empty soft bottles are.
• Coat check is in the main Theatre lobby and opens two hours before the show. Lost property goes to Guest Services on the gaming floor, behind the coat check.
• Accessible seats are sold through Ticketmaster; their location varies by show.

Getting in from the hotel

For all-ages access from the east side (parkade or main entrance), take the hotel lobby elevators to level 2 and follow the signs. The Theatre can also be entered from the west entrance or from the underground parking. Adults arriving from the parkade can walk through the gaming floor.

Staying the night after a show

The point of a hotel here is simple: when 4,000 people leave a concert at once, the garage queue is the slowest part of the night, and you will not be in it. Request a room early for big shows — the property fills. Valet on show nights is charged at the weekend rate, about $30.