Room request · four short steps
Request a room near Pearson in four steps
Tell us when you land, when you fly and who is travelling. Our desk checks what the hotel can offer for those dates — availability, rate, fees and conditions — and replies by email, usually within one business day.
- Cost to ask
- Nothing
- Card details
- Never requested
- Reply
- By email
- Booked?
- Only when you confirm
What happens after you send it
- We read it. A person on our desk checks the dates, the room type and your notes — a view request, an accessible room, a pet, a very early flight.
- We ask the hotel or a booking partner. We check availability and the current rate for your dates with the hotel's reservations team or a booking partner that sells the hotel.
- We reply by email with what is available, the price including or excluding the $19.99 resort fee (we say which), the cancellation terms of that rate and anything we could not confirm.
- You decide. If you want the room, we tell you how the booking is completed — directly with the hotel or with the partner. We never take your card details through this site.
Things that help us answer faster
- Exact dates in YYYY-MM-DD form, as on the form — it avoids day/month confusion between countries.
- Your flight times, if the stay is around a flight. They tell us whether the shuttle windows work for you.
- Ages of any children, so we can point out the 19+ rules that affect your plans.
- For pets: species, number and weight (the hotel's limit is two cats or dogs, 50 lb each).
Things we cannot do
We cannot guarantee a room until the hotel or partner confirms it, we cannot override the hotel's policies (age, ID, deposits, cancellation), and we cannot reserve casino services or show tickets — those go through the resort and Ticketmaster. For changes to an existing booking made directly with the hotel, contact the hotel's reservations team on 1-888-399-4998.
How we are paid is set out on how we earn; what we do with your details, on privacy.
Sources and checks
- Hotel page of the operator — greatcanadian.com/hotels/toronto/ (read 29 Oct 2026)
- Guest information and Hotel Policies & House Rules — greatcanadian.com/guest-information/